Tasting Room & Taproom Associate
We are seeking a friendly, dependable, and customer-focused Tasting Room & Taproom Associate to join our team at our brewery/winery. This position plays a key role in creating a welcoming and memorable experience for guests—whether they're enjoying a tasting flight, a meal, or shopping for bottles to take home.
The ideal candidate will be a team player with excellent communication skills, strong attention to detail, and a passion for hospitality. You’ll be responsible for both front-of-house service and supporting restaurant operations as needed.
Responsibilities:
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Greet and engage with guests to provide exceptional customer service
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Pour tastings and serve drinks responsibly in accordance with TABC regulations
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Educate guests on beer/wine selections and menu offerings
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Take orders, serve food and beverages, and bus tables as needed
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Handle sales transactions using a POS system
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Restock, clean, and maintain the tasting room and dining areas
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Ensure compliance with all food safety and alcohol service regulations
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Assist with special events, private tastings, and on-site promotions
Requirements:
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TABC Certification (required)
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Valid Food Handler License (required)
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Previous experience in hospitality, food service, or tasting room setting preferred
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Excellent customer service and interpersonal skills
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Ability to work evenings, weekends, and holidays as needed
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Must be reliable, punctual, and able to work well in a fast-paced team environment