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Sales and Reception

Posted: 03/27/2025

Part time to Full time

Job Overview

We are seeking a bilingual (English/Spanish) Sales and Reception Associate who is passionate about patient care and skilled in sales. This role requires strong communication abilities, attention to detail, and a warm, professional approach. The ideal candidate is organized, personable, and capable of multitasking.

Key Responsibilities

Sales Duties:

  • Communicate the value of our services to potential patients.

  • Identify patients' needs and connect them with appropriate solutions.

  • Schedule appointments accurately and efficiently.

  • Follow up with patients through email, text, and phone calls.

  • Adhere to standard operating procedures for patient communication.

  • Create digital and print content to generate leads, maintain contact with patients, and encourage compliance with follow-up care and treatment plans.

Reception Duties:

  • Greet all patients and visitors with warmth and professionalism.

  • Check in and check out patients following standard operating procedures.

  • Schedule follow-up appointments and process referrals accurately.

  • Assist with general administrative and operational tasks in the clinic.

Requirements:

  • Bilingual (English & Spanish) – Required.

  • Experience in sales, with the ability to communicate value effectively.

  • Strong multitasking and organizational skills.

  • A positive and professional demeanor.

  • Excellent written and verbal communication skills.

    Why Join Us?

  • Be part of a supportive, patient-focused team.

  • Gain experience in both healthcare administration and sales.

  • Opportunity for professional growth in an optometry practice.

If you are a motivated, bilingual professional with sales experience and a passion for excellent patient service, we’d love to hear from you!

How to Apply:

Please submit your resume and a brief cover letter outlining your relevant experience to Dr Bontrager at doctorb@smallwondereyecare.net