Service Engineer (ESS part)

Job Title: Service Engineer (ESS part)
Location: 409 Technology, Bastrop, TX.

Introduction:
LS ELECTRIC AMERICA (“LSEA”), previously known as LG Industrial Systems, a global manufacturer and supplier of electrical equipment and products, is looking to establish its presence in the North American market under its own brand name.

Job description/overview:
Business Development Manager We are seeking a skilled and dedicated ESS Service Engineer to join our team. The selected candidate will be responsible for managing the installation, commissioning, and post-service support of Energy Storage Systems (ESS) for our clients. This role ensures seamless integration of our systems and provides exceptional after-sales service to meet customer satisfaction.

Key Responsibilities
The Service Manager is responsible for and not limited to the following:
¦ Installation & Commissioning • Conduct on-site installation and commissioning of ESS equipment. • Perform system integration, testing, and performance validation. • Collaborate with project teams to ensure timely and accurate deployment.
¦ Post-Service Support • Provide troubleshooting, diagnostics, and resolution of technical issues. • Conduct regular maintenance and system upgrades. • Act as a technical liaison between the company and clients.
¦ Customer Support • Deliver training and guidance to clients on system operations. • Ensure effective communication with clients during service activities. • Build and maintain strong relationships with customers to ensure satisfaction.
¦ Documentation & Reporting • Maintain accurate records of installation, testing, and maintenance activities. • Prepare detailed service reports and communicate findings to stakeholders. 
¦ Continuous Improvement • Identify opportunities to enhance system performance and service efficiency. • Provide feedback to product development teams for ongoing improvement.

Skills Required for the position.
• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field. • Proven experience in ESS installation, commissioning, and maintenance.(Not mandatory but preferred) • Strong troubleshooting and problem-solving skills. • Excellent communication and interpersonal abilities. • Willingness to travel domestically and internationally as required.

This is an exciting opportunity to contribute to cutting-edge energy solutions while ensuring optimal client satisfaction through top-tier service delivery. If you are passionate about renewable energy and possess the skills required, we encourage you to apply.

Additional information
Travel to other States is necessary to develop new accounts and clients. (40 % expected.) Work week is 40 hours with rare instances of unpaid overtime. Compensation: Company offers a competitive salary based on experience. Other benefits: • Health, dental and vision insurance (Currently at no employee participation but subject to the company policy) • 401K plan with 2% match (to be applied 3 months after) • Long/short term disability insurance • Life insurance • Company paid vacation • A culture of work-life balance.

 LS Electric America Inc. is an equal opportunity employer.